Email Marketing/Blasting Team Manager
- Oversees daily team production.
- Make sure that the team meets quality standards that are required by the client.
- Create hourly, daily and monthly reports.
- Conducts operator evaluation and coaching.
Data Entry Project Manager
- Oversees daily team production.
- Make sure that the team meets quality standards that are required by the client.
- Create hourly, daily and monthly reports.
- Conducts operator evaluation and coaching.
Freelance Web Content Writer /VIRTUAL ASSISTANT
- Edit, rewrite, and proofread articles for different web-based clients.
- Work with guest writers to organize and refine articles.
- Create SEO, technical, and creative contents and blog entries for different websites.
Time Warner Cable Technical Support Representative Tier 2
- Receive inbound calls from US customers.
- Troubleshoot Internet connectivity problems.
- Educate customers about the basic internet troubleshooting that will help them solve internet connectivity issues.
HP/HHO Email and Chat Support Representative
- Answer online chat queries from US customers.
- Answer Email queries from US customers.
- Provide technical assistance to customers.
- Sell HP products via email and chat.
- Educate customers about the products and services offered by HP.
Market Researcher - Western WATS Phils
- Conducts surveys over the phone.
- B2B and B2C
